FAQ & POLICIES

HOW LONG DOES SHIPPING TAKE + WHERE DO YOU SHIP TO?

At K Nail Co. every set is handcrafted with precision, care, and luxury in mind. We currently only ship within the United States.
All orders will receive a tracking number to track shipment.

Our 14-day turnaround time is subject to change but it ensures:

✔️High-Quality Craftsmanship: Each set is custom-made to order. We don’t rush quality—your nails are meticulously shaped, painted, and detailed by hand.

✔️Premium Materials: We use top-tier materials that require proper curing and finishing time for durability and a luxe feel.

✔️Sanitation + Packaging: Each order goes through a clean, careful prep and packaging process to guarantee it's safe, stunning, and ready to slay.

✔️Order Volume: Due to high demand our production window reflects both popularity and priority. We believe luxury is worth the wait—and when your set arrives, you'll know why.

HOW LONG DO THEY LAST + ARE THEY REUSABLE?

Our luxury press-on nails are reusable, making them a smart and stylish investment. With proper application and care, each set lasts 2–3 weeks—giving you salon-quality nails without the salon visit. Simply remove, clean, and store them properly to wear them again and again. Instructions will be provided with each order.

HOW DO I MAKE SURE MY PRESS ONS LAST?

  • Avoid excessive water exposure- wear gloves while doing dishes ore cleaning.
  • Be gentle with your hands- don't use your nails as tools
  • Keep cuticles moisturized with daily cuticle oil

*make sure to check out our cuticle oil selections if needed.

HOW DO I APPLY MY PRESS ONS + REMOVE THEM?

For best results, I recommend trimming your natural nails, though it’s not required. Start by gently buffing the surface of your natural nails to remove the shine. Then, use a cuticle pusher to push back and clean up any dead skin—this step is key to preventing lifting.

Next, wipe your nails with an alcohol pad to cleanse and prep. Apply glue to your natural nail and press on the tip at a 45° angle to help eliminate air bubbles and ensure a secure bond. Once all nails are applied, you can gently file as needed and finish with a nourishing cuticle oil.

TA-DA! Fresh, flawless nails in just 10 minutes.

Helpful Tip: Apply your set before bed and avoid water for at least 1 hour before and after application to give the glue time to fully cure.

To remove, soak your nails in soapy water to loosen the glue. Gently lift the press ons-NEVER force them off to ensure to the health of your natural nails

*All orders include the tools and instructions needed for proper prep and application

HOW DO I FIND MY SIZE?

Sizing kits are required for all first-time customers. When you order your first sizing kit, you’ll receive 10% off your first set!

Each sizing kit includes one nail of every size in the shape you choose. Please note: every shape has a different sizing chart, so if you're interested in more than one shape, you’ll need a separate sizing kit for each.

Be sure to size directly on your natural nails, measuring each finger individually for the most accurate fit. If you have any questions at all, don’t hesitate to reach out through the contact page—I’m happy to help!

WHAT’S THE DIFFERENCE BETWEEN STORE-BOUGHT & OUR LUXURY PRESS-ONS?

Store-bought press-ons are typically mass-produced using low-quality plastic, making them less durable, not reusable, and often a one-time wear.

Luxury press-ons, on the other hand, are an elevated experience. They’re custom-fitted to your nails, made with high-quality, durable tips, and hand-painted with care and precision. It’s like choosing your favorite salon design—without the hours in the chair. Every set is crafted with intention, detail, and love to ensure you receive a flawless, long-lasting look.

Because of the quality materials, time, and artistry involved, luxury press-ons come at a higher price point than drugstore options. Many of my designs are intricate and personalized, and I take pride in giving every client the time and attention they deserve.

K NAIL CO. POLICIES

As a small business, I’m always here to support my clients and provide the best possible experience. That said, certain policies are in place to protect both myself and the integrity of my business:

  • Payment must be received before your set is started.
  • No refunds or returns will be issued for incorrect sizing or processing times. It is your responsibility to accurately size your nails using a sizing kit.
  • Free sizing kits will not be provided due to missing or incorrect sizes. (I do keep sizing records on file as a courtesy, but I strongly recommend that you also save your sizes for your own reference.)
  • I am not responsible for packages once they are dropped off at the post office.
  • Processing times may vary depending on volume, busy seasons, and the detail involved in each hand-painted set. Please be patient.
  • Rude behavior, harassment, or refund demands will not be tolerated and will result in being blacklisted from future orders.
  • You are responsible for providing the correct shipping address at checkout.
  • I reserve the right to decline any order at my discretion.
  • Hate speech, bullying, or harassment of any kind will result in an immediate refund and a permanent block from ordering.

Thank you for respecting these policies and supporting my small business! XOXO- K🖤